With Robotic Process Automation (RPA) and Natural Language Processing (NLP), the scope of OCR software is widened. Automatic data extraction is not just limited to standard document types, which have templated formats with specific data sets. You can leverage OCR solutions for retail to extract and digitize information of semi-structured documents such as invoices and purchase orders and unstructured documents like contracts, agreements, and letters.

Next generation OCR solutions for retail software solutions, couples RPA with cognitive abilities. Such abilities powered by ML/AI components, extracts, stores, and even take the next step of reviewing and correcting or confirming the results of your information.

Cutting-edge mobile OCR is another technology that you can use to redefine your customer experience journey. A global tourism shopping tax-refund company which provides tourists with guidance on tax-free shopping has enhanced customer experience with OCR technology. By adding an OCR feature to their mobile app, shoppers are now saved from the hassles of manual entry, which can be both time-consuming and prone to errors. From scanning passports to fill in necessary details to scanning barcodes to record purchases, OCR technology has made the tax-free shopping experience for the app users smoother and easier.

Re-boot your retail digitization journey with Lucida Technologies

Small, medium, and large-scale retailers around the world are increasingly discovering how OCR capabilities are an indispensable part of their digital transformation journey. With OCR systems, your retail journey will benefit from seamless error-free processes, easy search and retrieval, along with the agility and instant scalability needed in the digital era. Your teams are no longer burdened with mundane and routine tasks and are freed to use the saved time in more productive activities.

Lucida can help you re-boot your retail digital journey. From devising bespoke automation solutions for retail processes to envisioning exciting omni-channel customer experiences—we provide a wide range of retail OCR solutions to accomplish your digital transformation journey.